Maintenance Manual
Like any machine, WAZER will require maintenance for proper operation. Please familiarize yourself with this section so you will know how to keep WAZER in optimal condition.
Safety
WAZER is a powerful system; please read, understand, and follow these safety guidelines to avoid damage or injury.
Maintenance Schedule
Please follow the provided Maintenance Schedule for your WAZER. If you do not abide to the regular maintenance procedures and schedule, the warranty and support for your WAZER will be void.
Machine Procedures
An overview of all maintenance & machine procedures you may need to follow in order to properly operate, maintain, or troubleshoot your WAZER.
WAM Procedures
An overview of the WAZER software WAM. This section contains in-depth guides into the features of WAM as well a instructions to get the most of the WAM software
You can find details here on setting up WAM and as well as some details for preparing you files for WAM
WAM takes your SVG & DXF and converts them into code to run the WAZER.
This section covers everything relating to making sure you can get your design file into WAM
In WAM it is possible to manipulate your design file by scaling and positioning them on the cut bed.
This can allow for careful packing of parts or precise with fixtures. The following section covers all things related.
WAZER is able to cut almost any material and as result WAM needs to be able to support that.
This section will help you understand the material library and how to ensure your WAZER is prepared for the material you want to cut
When setting up a cut it is important to let WAM know what part of the design is important to keep.
This section clarifies how to make sure your cut our part meets your specifications
The final details regarding speed selection and file management before moving your cut file to the WAZER
Along the years, we have collected several commonly asked questions and tried our best to answer them here.
This guide explains how a tab and lead works in water jet cutting, and also teaches you how to operate the tabs and lead to maximize cut quality.
Troubleshooting
Like any machine WAZER will occasionally have issues. Explore common problems and their solutions:
Top Solutions
Need a quick fix? Search our list of the most handy WAZER solutions.
When storing WAZER for a long period of time it is good practice to clean and drain the unit before storage. This will prevent the growth of bacteria and mold inside as well as prolong the life of many of the internal seals. This procedure is crucial in winter when the WAZER needs to be protected from freezing temperature. Water expands when freezing, thus when water is left in WAZER it will destroy tubing, valves, and fixtures when it freezes.
Partial Cutting occurs when WAZER partially cuts through your Material, but it fails to fully cut through. You will also see a directed water spray in the direction opposite of the Gantry motion.
We discovered a batch of our Low Pressure Filter Kits went out with an insufficient amount of Teflon tape on the Low Pressure Gauge threads. This leads to a slow drip that certainly less than ideal. Luckily the fix is quite quick and if you are experiencing the problem WAZER support can send you a roll of Teflon tape to carry out the following procedure.
Having a level Cut Bed is critical. If it isn’t level, this can result in Partial Cutting, a Cut failure, or damage to WAZER.
Water may spill out of the fitting that is located at the bottom of the Abrasive Hopper.
There is a bug that was just discovered where old versions of the “Welcome Cut” file can cause the controller to freeze early in the cut if the controller is updated to the newest firmware
Required for initial WAZER set-up! Ensure the water lines have no air in them and are fully primed with water.
The guide will help diagnose a distorted cut result. The may look like gantry shaking or the gantry can’t reach the cutting extents.
This instruction teaches you how to properly remove the right side cavity tray, and expose the internals of WAZER out
Getting the Gas Springs connected to the machine frame sometimes is the last step before turning on the machine. This page aims to inform you of the proper procedure to connect the Gas Springs.
Tips & Tricks
A collection of our most useful tips and tricks. We’ve learned a lot about how WAZER works best.
This guide will give you some insights into what we have learned about cutting various materials and thicknesses, tricks and reminders to make everything from sourcing material to fixturing more efficient.
The WAZER produces a cut finish which for some is acceptable right out of the machine and for others is the first step in a larger finishing process. These are some of our recommendations for what to do after your cut has finished.
Hard water, water that as a high mineral content, can have an effect on the long term reliability of the WAZER. This article outlines what to expect and how to mitigate some of the problems
Overtime the Nozzle on your WAZER will gradually wear out. Most of the time the way a nozzle fails is not instantaneous, so understanding how it wears will help you decide when it is time to replace the nozzle.
The WAZER team regularly uses this method to see how the material is to be cut by the WAZER. It can help you understand the order parts will be cut out and the path that the machine will take
This tutorial will walk you through converting the edges in an image into vector paths which you can then cut. We use a free Photoshop type program called Gimp to do this. You can accomplish the same process with other software in much the same way.
The WAZER team regularly uses this method to remove connectors as needed. This is an easy way to reach connectors in the right side cavity of the Main Unit.
[NOTICE] When performing Service, Maintenance, or Repair, use ONLY identical replacement parts provided by WAZER.
[WARNING] WAZER tracks the number of hours it has been running locally. Too ensure a safe and reliable machine, you MUST check your WAZER's run time in the “Setup and Maintenance“ menu and perform preventative maintenance as required in this User Manual. If you do not abide by the regular maintenance procedures and schedule, the warranty and support for your WAZER will be void.
Before servicing WAZER:
Turn off or close the On/Off Valve or water supply to the machine.
Purge the high-pressure system by properly ending/completing a cut or performing a Nozzle Purge.
Turn off WAZER and disconnect AC power from WAZER and the Pump Box.
Never remove the cover of the Pump Box while it is plugged in.
